FREQUENTLY ASKED
QUESTIONS

All our skincare is handmade in London, UK by our small, family-run team. We oversee every step of the process, from sourcing ingredients to packaging, to ensure the highest quality and care. We use natural and botanical ingredients All of our formulations are free from harsh chemicals and made with your skin’s health in mind. A full list of ingredients for each product can be found on the respective product pages.

We proudly stand against animal testing. Our products are cruelty-free, and neither our products nor ingredients are tested on animals. We test on ourselves and ensure every product meets the highest safety standards through rigorous certification. 🐾

Absolutely, our products are safe for use during pregnancy. We suggest using our bath salts from the second trimester onwards (14 weeks) for extra peace of mind. 🌸

All products are safe from 12 weeks of age.

Our products are specially formulated for sensitive, dry and mature skin in mind, their natural and organic ingredients make them gentle and soothing. In fact, many of our customers with sensitive skin happily use our products.

Our products are designed to last between 1 to 12 months, depending on usage. Each product comes with detailed instructions to help you maximize its benefits and longevity. 🌱

Yes, our products are meticulously crafted to deliver real results. Whether it's enhancing skin hydration, soothing irritation, or reducing fine lines, our formulations are cherished for their effectiveness and nurturing qualities. 🌿

At Nims Serenity, our dedication to eco-friendly and sustainable practices is at the heart of everything we do. From sourcing natural ingredients to choosing environmentally responsible packaging, we strive to minimise our ecological footprint while delivering high-quality products.

Yes, we prioritize using natural, traceable, and certified organic ingredients in our formulations. By avoiding synthetic additives and pesticides, we ensure our products are gentle on your skin and kind to the environment, supporting both healthier skin and sustainable agriculture practices. 🌿